Pricing
per user.
Prices for the whole hospitality software: every user has the full feature set. The more users, the lower the price for each additional one. Prices in euros, excluding VAT.
Offer and prices by user tier
Offer and
prices.
felix takes over the recurring work, and your team decides and approves. You can estimate how much time that could save in your property with the time calculator.
| User tier | 1-5 users | 6-20 users | From the 21st user |
|---|---|---|---|
| Price per user per month | €85 | €65 | €35 |
| Experience felixUnity liveExperience live | Experience felixUnity liveExperience live | Experience felixUnity liveExperience live | |
| What’s included | |||
The full feature set for every property.
| |||
| Billing and setup | |||
| Billing | Monthly, by number of users | ||
| Term | 12 months minimum, then cancellable monthly | ||
| Setup | Data migration, third-party integrations, training and individual process adjustments are calculated with you in a workshop. You get a total you can plan with internally. | ||
| Onboarding | Kick-off and workshop session for your operation, offer including onboarding and support | ||
Two users minimum. Each user is billed at the price of their tier. Prices per user per month, excluding VAT. Setup is calculated by effort and is not part of the user price.
Questions about pricing.
Who counts as a user?
Every person with their own login. So a front desk running in shifts needs as many logins as there are people who should work in parallel and be traceable. Anyone who wants the audit log to show who approved what should hand out individual logins instead of shared accounts.
How is the price calculated with several users?
Each user is billed at the price of their tier: €85 for users 1-5, €65 for users 6-20, €35 from the 21st user. For larger properties and hospitality groups we also calculate individually, tailored to your user count and starting area.
How does the AI quota work?
AI usage runs on a monthly quota that resets every month. Only what felix actually computes is drawn against it. Inside the system you see, per area and before you trigger it, what a workflow consumes, broken down by offer, report and communication. Warnings appear at 70, 90 and 100 percent. If the quota is used up before the month ends, the automation stops until you top it up or the next month begins. Automatic top-up stays off unless you switch it on.
Is there a setup fee, and what does my property cost in total?
That depends on the scope: data migration, integrations and training are priced by effort. The total depends on the number of users, the starting area and the setup effort. The prices per user are listed above; we give you the order of magnitude for the setup in the workshop, before anything is signed.
How long am I locked in?
The minimum term is 12 months. After that it is cancellable monthly.
Calculate
your case.
Number of users and starting area: in the meeting you get a total you can plan with internally.