felixUnity connects operational reality and the management view. You see deviations, decisions and results in one place.
Steering needs a shared reality, not three reports with three truths. Under each point you can see how felixUnity solves it.
Revenue from the PMS, costs from accounting, reviews from the CRM. Every number has its own as-of date.
With felixUnity: Revenue, costs, occupancy, reviews and operational key figures come together in one data foundation. One dashboard, one truth: as of the same moment, even across several properties.
When the head of reservations is off sick, nobody knows why the rates are set the way they are.
With felixUnity: Every price change and every offer decision is recorded in the audit log with the reason, time and person responsible. Cover staff take over immediately, without having to ask.
You see the no-show the next day, the price drop after the booking, the weak week only in hindsight.
With felixUnity: Demand slumps, no-show risks and conspicuous occupancy gaps become visible as a task before they happen, with a concrete suggestion for how to respond.
Every new colleague starts from zero. Weeks of training tie up your time.
With felixUnity: New team members ask felix questions directly and get answers in the context of the task they are working on. The first weeks spent with the manual are no longer necessary.
Recurring workflows run by rules, and exceptions become visible in a targeted way.
Occupancy, revenue, tasks and processes are assessed together.
From a single property to a group, with central standards and local responsibility.
Before the start, we agree on three to four concrete values that should improve: processing time per enquiry, response time, manual entries, price changes, room status handovers or the month-end close. After the pilot, you see what has actually happened.
Reception sees reservations and reads invoices. Finance sees figures, but no guest data. Management sees everything. Every role is configurable, every approval traceable.
Occupancy today, revenue MTD, ADR, RevPAR. Not as isolated tiles, but with trend, benchmark and open decisions. Click a number to see the rooms, guests and individual invoices behind it.
We align the live dashboard with your key figures and show which alerts and approvals support your decisions.