Knowledge & media

Understand hospitality software before you decide.

Answers for early research and the late shortlist: compact, quotable and sorted by role.

Listen instead of reading

The podcast
on felixUnity.

Short conversations to listen to. No sign-up, right here on this page.

Podcast · free

The first three episodes to listen to

Short conversations about what AI-native concretely means in everyday hospitality. No sign-up, right here.

  1. 01
    felixUnity introduces itselfWhat is behind the software and why it came to be.
  2. 02
    The system landscape in the hotelWhy teams spend more time in software than with guests.

    Coming soon.

  3. 03
    From tool to active systemWhat changes when software prepares tasks itself.

    Coming soon.

Recordings

Videos & insights

Recordings from webinars, interviews and product insights. Videos only load after your click.

Preview image of the DigDeep episode with Ulrich Hutter: SaaSocalypse now: is AI eating the software business?
Podcast · digdeep

SaaSocalypse now: is AI eating the software business?

Ulrich Hutter, CTO and founder of GMS, on digdeep about AI-native software, SaaS models and what is currently shifting for vendors and buyers.

· External interview · digdeep.de
Preview image of the Instagram post: From enquiry to offer
Instagram · Reel

From enquiry to offer

The software recognises what the guest wants, checks availability and prepares the offer. On request, it asks before sending.

· 45 seconds · @gms.softwaremanufaktur
Preview image of the Instagram post: Completing tasks by voice
Instagram · Reel

Completing tasks by voice

Reservation, invoice, check-in. What otherwise interrupts the workflow keeps going by voice command.

· 40 seconds · @gms.softwaremanufaktur
Preview image of the Instagram post: What AI-native really means
Instagram · Post

What AI-native really means

The difference between software with a chat window and software in which AI is part of the architecture.

· swipe through · @gms.softwaremanufaktur
Customer interview

Thomas Putz, Hotel Standlhof

One of the first businesses testing felixUnity in live operation.

47 seconds · hosted on our own server, plays immediately
Documents

To take with you

What management, IT and procurement can pass on internally.

DocumentFor whomStatus
Buying guide: choosing a hotel PMS in 2026
Process fit, integrations, AI governance, getting started, costs
Management, procurementIn preparation
Checklist: starting in one area
Which workflows suit a start and what the business needs for it
OperationsIn preparation
Due-diligence package
DPA, TOMs, sub-processors, SLA, hosting
IT & data protectionOn request
Integration overview
Existing connections and validated data flows
IT, revenueView integrations →
From felix to felixUnity
From the first felix version in 1980 to the AI-native generation
EveryoneRead the story →